✈️ AviationGO Help Center

A platform for tracking airport visits, earning badges, and joining aviation challenges.

Pilots of all types – student, private, and recreational.

Visit our sign-up page and create your account with an email and password.

Yes! AviationGO is free to join. Premium features are available but entirely optional.

Visit your profile settings to add your display name, pilot type, home airport, and bio.

Go to Enable Two-Factor Authentication and scan the QR code with your authenticator app.

Submit a request via our contact form and our support team will assist you.

Click Change Password in your profile settings to update your credentials.

Your display name is shown on leaderboards and check-ins. You can update it anytime from your profile settings.

Yes. In your privacy settings, uncheck the options for leaderboards and social feed to stay private.

Yes. You can update your home airport at any time in your profile settings.

The Social Feed shows recent activity from other pilots, like check-ins and badges. You can turn this off in your settings if you prefer to keep your activity private.

A check-in logs your visit to an airport. It includes the airport, date, time, tail number, and optional flight details. Check-ins appear in your passport and may unlock badges, stamps, and challenge progress.

Validation confirms that your check-in is real — either by verifying your location or confirming your flight through data sources. Only validated check-ins count toward badges, challenges, collections, stats, and leaderboards.

You can validate a check-in in two ways:

GPS: If you’re at the airport, we’ll verify your location automatically when you check in.
FlightAware: If requested, we’ll match your check-in data (airport, tail number, date) with FlightAware data.

If your check-in isn’t validated, it won’t award badges or progress challenges — but you’ll still see it in your passport.

The most common reasons are: GPS too far from the airport, incorrect airport selection, or no matching flight data from FlightAware.

Yes! You can check in multiple times and will get a passport stamp for each validated visit, but badges are only awarded for your first validated visit. Challenges will indicate if repeat visits count.

Tap the Check In button from your dashboard or visit any airport’s info page to start the check-in process.

Yes. You can delete any of your check-ins from the Passport page if needed.

Your passport is your digital record of all the airports you have visited.

A passport stamp is recorded for every check-in — validated or not. It logs details from your visit, including airport, date, tail number, runway, and more.

Yes! Each check-in adds a new stamp to your passport, including repeat visits to the same airport.

Stamps include your tail number, arrival date, runway, validation method, and any notes you added during the check-in.

A full FAA-style digital logbook that tracks your flights, totals (PIC, XC, night, IMC, landings, approaches), endorsements, instructor signatures, and student/instructor portals — all synced with your AviationGO account.

Open your Logbook and click “New Entry.” You can enter full flight details, mark simulator sessions, attach an airplane, add remarks, and edit any saved entry later.

Yes. From the Logbook page, choose **Import CSV** and upload an AviationGO-formatted export. Duplicates are skipped, and we’ll re-link airplanes or check-ins when possible.

Yes. From any entry, click **Request Signature** to send a secure link to your instructor. They can approve, decline, or add the flight to their own logbook. Signature status is tracked on the entry, and you can recall a request anytime.

Instructors can use the Instructor Portal to review signature requests, sign flights, copy signed flights into their own logbook, manage linked students, and export all signed flights or endorsements.

Students can open the Student Portal to request signatures, issue local endorsements, and share secure links with instructors. Endorsements show up in your logbook history and count toward currency/ratings tools.

When you create or edit a logbook entry you can link it to a check-in, and you can also start a check-in from a logbook flight. Linking keeps your passport, badges, and challenges aligned with your detailed flight record.

Use the **Export CSV**, **Full Export**, or **Print Logbook** options on the Logbook page to download or generate a printable copy of your records.

A badge is a visual award earned the first time you validate a check-in at an airport. It appears in your badge collection and represents that airport.

You earn a badge the first time you validate a check-in at a new airport — using GPS or FlightAware. Unvalidated check-ins won’t award a badge.

No — badges are only awarded once per airport. However, challenges may reward repeat visits.

You can view and download all your earned badges from your Badges page.

Challenges are goals like 'Visit 5 airports' or 'Check in weekly for 4 weeks'. Completing them unlocks unique digital badges and shows progress on your profile.

Collections are a type of challenge based on a shared theme, such as visiting major cities or iconic airports. Completing the required airports in a collection earns a collection badge.

Challenges include visit counts, distance flown, weekly streaks, airport tags, regional goals, and more.

You can track active and completed challenges/collections from your Challenges page — updated automatically with every check-in.

No. Each challenge can only be completed once per user. However, new and seasonal challenges are added regularly.

Only validated check-ins count toward most challenges. Also, make sure the check-in meets the specific rules for that challenge (e.g. distance, tag, airport match, date range).

Leaderboards rank users across several categories: - Check-ins - Badges - Challenges - Collections - Distance Flown - Max Distance - Longest Check-in Streak - Current Check-in Streak - States Visited You can explore all categories from the Leaderboard page.

Only users who opt in via their privacy settings and have valid check-ins will appear on leaderboards.

Go to your privacy settings and toggle off 'Show me on leaderboards'.

Yes. Private check-ins still contribute to leaderboard stats — they just won’t appear in the public feed or your passport.

Streaks reflect weekly consistency (e.g., consecutive weeks with check-ins), while totals reflect your cumulative activity overall.

Max Distance is the longest flight distance recorded between two validated check-ins. Only one flight — your longest — is shown here.

Leaderboard stats are updated in real time as your check-ins are validated and progress is recorded.

Visit the interactive Airport Map to browse or search by name or ICAO code. Click on any airport to view its full info page.

Each airport page includes basic details like tower status, elevation, city, and runway info — plus expandable sections for food, lodging, fuel, FBOs, parking, and ground transportation.

Yes! Any user can suggest tips, notes, or insights for an airport. Your contributions appear under category sections and can be upvoted or commented on by others.

No, but you can upvote helpful tips and comment to ask for clarification or add context.

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No — airport info is community-managed and separate from your check-in history or badges.

Go to your My Airplanes page and click 'Add Airplane'. Enter your tail number, type, and any optional info.

Each airplane can include your tail number, type, manufacturer, year, and optional notes.

Yes. Each airplane profile allows you to upload a photo — great for showcasing your aircraft in your check-in history.

Only you can view and manage your airplane list. Other users may see the tail number attached to public check-ins, but not your full airplane profile.

Yes. From the airplane page, you can update details or delete an airplane at any time.

No — you can add any airplane you fly regularly, even rentals or club aircraft.

Yes! AviationGO is free to use for basic features like check-ins, passport stamps, and earning badges.

Premium unlocks advanced features: - FlightAware check-in validation - Challenges & Collections - Leaderboards - Downloadable check-in and badge history - Photo uploads for airplanes and check-ins - Access to full airport info (e.g. lodging, food, fuel) - Priority support and early feature access

Go to the Upgrade page to view pricing and start your subscription.

Manage your plan from the Subscriptions section in your account settings. Subscriptions auto-renew through Stripe unless you opt out.

No — your check-ins, badges, and completed challenges are never lost. You’ll just lose access to Premium-only features until you resubscribe.

Share your personal invite link or code with friends. When they sign up and complete the required milestone, you get credit. You can track your invites and status on the Refer a Friend page.

Go to the Refer a Friend page and tap “Copy Link” or “Share…”. You can also use the “Refer a Friend” option from your profile menu.

Your code is shown on the Refer a Friend page. Friends can paste this code during sign-up if they didn’t use your link.

Credit is granted once your friend completes the milestone (for example, verifying their email or making their first validated check-in). Each friend can only credit you once.

Yes. The Referrals leaderboard ranks pilots by credited referrals for the selected time period.

They must enter your code during sign-up or use your invite link before registering. If they already created an account without your code, we typically can’t attach it afterward. If you believe there’s an error, contact us via the support form.

You can invite as many friends as you like. Self-referrals, duplicate/fraudulent accounts, and referrals for existing users don’t count.

Referral codes are auto-generated and can’t be changed.

Your captured, pending, and credited referrals are listed on the Refer a Friend page.

Friends are mutual connections. When both pilots accept, you can see each other’s full profile, stats, and recent activity.

Go to a pilot’s profile or the Manage Friends page to send or accept requests.

From their profile or the Manage Friends page, choose **Remove Friend**.

Use the search box on the Manage Friends page to look up pilots by display name or email.

Friends see your stats, check-ins, badges, and challenges. Non-friends only see limited public info like your home airport and recent public check-ins.

The feed shows recent pilot activity like check-ins, badges, and challenge completions. You can view all pilots (Global) or just your friends.

Yes. On the Social page you can filter by user, airport, or switch between **Friends Only** and **Global**.

In your privacy settings, turn off feed sharing or mark a check-in as private. Private items never appear in the feed.

Check that your privacy settings allow feed sharing. Private check-ins will never appear. If you recently checked in, refresh the page — updates are real time.

Yes. Delete the check-in from your Passport or mark it private, and it will disappear from the feed.